Privacy policy

Privacy Policy

Last Updated: October 30, 2025

SockGeek.com operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. SockGeek.com is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies or can reasonably be linked to you. Personal information does not include information that has been de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by law:

  • Contact details (name, address, phone number, email)

  • Financial information (credit/debit card and payment info)

  • Account information (username, password, settings)

  • Transaction activity (items viewed, added to cart, purchased, returned, exchanged)

  • Communications with us (customer support messages or inquiries)

  • Device information (IP address, browser, device identifiers)

  • Usage data (interaction patterns, navigation activity)

Sources of Personal Information

We may collect personal information:

  • Directly from you (account creation, checkout, contact forms, SMS opt-in)

  • Automatically (cookies, website analytics, device data)

  • From service providers (payment processors, shipping carriers, marketing platforms)

  • From business partners or other third parties

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide, Tailor, & Improve the Services

To operate, maintain, and improve our store, fulfill orders, process payments, support account features, manage returns/exchanges, and provide a customized shopping experience.

Marketing, Email, and SMS Messaging

We may use your personal information to send marketing and promotional communications, including by email and text message, based on your interaction with our Services or products you may like. You may opt out anytime (see “Managing Communication Preferences” below).

SMS Marketing & TCPA Compliance

By providing your mobile number and opting in, you consent to receive recurring automated marketing and informational text messages from SockGeek.com at the phone number provided. Consent is not a condition of purchase. Message & data rates may apply.

  • Reply STOP to opt out of marketing texts.

  • Reply HELP for assistance.

  • You may still receive transactional texts (e.g., order updates) after opting out of marketing messages.

  • Mobile carriers are not liable for delayed or undelivered messages.

We do not sell or share mobile numbers for SMS unrelated to SockGeek.com without your consent.

Security & Fraud Prevention

To authenticate accounts, prevent fraud, secure transactions, protect public safety, and detect malicious or unauthorized activity.

Customer Support & Communication

To respond to your inquiries, provide support, and manage our relationship with you.

Legal Compliance

To comply with legal obligations, respond to valid legal process, and enforce our terms and policies.

How We Protect Your Personal Information

We use a combination of administrative, technical, and physical security controls designed to protect your personal information against unauthorized access or misuse, including:

  • SSL/TLS encrypted data transmission

  • PCI-compliant payment processing

  • Account access controls & authentication

  • Secure servers & firewalls

  • System monitoring for suspicious activity

  • Limited access to personal information on a need-to-know basis

Although we take reasonable steps to protect your information, no method of transmission or storage is 100% secure. We recommend using strong passwords, logging out after account use, and avoiding unsecured networks.

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify and service providers (payments, hosting, marketing, shipping, analytics)

  • To business/marketing partners in accordance with applicable law

  • When you consent or direct us to do so

  • To affiliates within our corporate group

  • In connection with a business transfer (merger, acquisition, bankruptcy)

  • For legal, compliance, and safety reasons

Relationship With Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide and improve Services. For details on Shopify’s data practices, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites

Our Services may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing information.

Children’s Data

Our Services are not intended for children and we do not knowingly collect data from children under the age of majority in your jurisdiction. If you believe a child has provided personal information, contact us to request deletion.

Retention of Personal Information

We retain personal information only as long as necessary for the purposes described, to fulfill legal obligations, resolve disputes, and enforce agreements.

Your Rights & Choices

Depending on where you live, you may have rights to:

  • Access your data

  • Request deletion or correction

  • Receive a copy/transfer of your data

  • Opt out of certain data uses, sale, or sharing

  • Manage marketing communication preferences (email & SMS)

Managing SMS & Email Preferences:

  • Email: click unsubscribe in emails

  • SMS: reply STOP to marketing texts

We may need to verify your identity before processing your request.

International Transfers

We may transfer and process your data outside your country. When doing so, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Policy periodically. We will post updates and revise the “Last Updated” date.

Contact Us

If you have questions or would like to exercise your privacy rights, contact us:

service@sockgeek.com
1400 Hamlin Ave Unit I, Saint Cloud, FL 34771, USA

We are the data controller for your personal information.